all cancellations must be submitted in writing. Date of arrival of the cancellation notice at the office of Holiday Shuttle will be used for calculating the cancellation fees.
- up to 8 weeks before start of journey no charge
- up to 4 weeks before start of journey 50 % of total costs
- 4 weeks or less 90 % of total costs
Shortening of duration of stay counts as part-cancellation.
Reduction of group PAX numbers under 10%:
- no charge
Reduction of group PAX numbers over 10%:
- up to 3weeks before start of journey no charge
- up to 1 weeks before start of journey 50 % of total costs
- 1 week or less 100 % of total costs
- 2 weeks before start of journey
- 30% deposit immediately after receiving our pro forma invoice final payment no later than 1 week before groups arrival
For domestic transactions:
Volksbank Kärnten, Ossiacher Straße 28, 9523 Landskron, Österreich
Konto. Nr. : 22100001100
Bank code: 42130
For international transactions:
IBAN Nr.: AT694213022100001100
BIC/SWIFT code: VBOEATWWKLA
All bank transfers must be free of charges and specifying purpose of transfer please!
For all other terms and conditions the ARB 1992 General Travel Conditions of the Association of Austria Tour Operators apply as amended in the supplementary bill to the BGBl. 247/3 Consumer Protection Act.