Cancellations

all cancellations must be submitted in writing. Date of arrival of the cancellation notice at the office of Holiday Shuttle will be used for calculating the cancellation fees.

CANCELLATION FEES:
 

• up to 8 weeks before start of journey                no charge
   

• up to 4 weeks before start of journey                50 % of total costs
   

• 4 weeks or less                                                     90 % of total costs

Shortening of duration of stay counts as part-cancellation.

Reduction of group PAX numbers under 10%:

• no charge

Reduction of group PAX numbers over 10%:

• up to 3weeks before start of journey                      no charge

• up to 1 weeks before start of journey                     50 % of total costs

• 1 week or less                                                          100 % of total costs

Rooming list:

• 2 weeks before start of journey

Payment:

• 30% deposit immediately after receiving our pro forma invoice final payment no later than 1 week before groups arrival

                   
Bank Details:

For domestic transactions:

Volksbank Kärnten, Ossiacher Straße 28, 9523 Landskron, Österreich

Konto. Nr. : 22100001100

Bank code: 42130

For international transactions:

IBAN Nr.: AT694213022100001100

BIC/SWIFT code: VBOEATWWKLA


All bank transfers must be free of charges and specifying purpose of transfer please!

For all other terms and conditions the ARB 1992 General Travel Conditions of the Association of Austria Tour Operators apply as amended in the supplementary bill to the BGBl. 247/3 Consumer Protection Act.